کنفرانس ملی رویکردهای نوین در آموزش و پژوهش

صفحه اصلی / هشتمین کنفرانس ملی رویکردهای نوین در آموزش و پژوهش

Exploring the Potential of ChatGPT in Human Resource Management: Opportunities, Challenges, and Strategic Insights

نویسندگان :

Raha Aghaei¹ Ali Akbar Kiaei²

1- دانشگاه علم و صنعت ایران 2- دانشگاه صنعتی شریف

کلمات کلیدی :

Large Language Models،ChatGPT،human resources management،automation،data-driven decision-making

چکیده :

The integration of ChatGPT and human resources management (HRMs) is changing the way organizations manage their workforces. This white paper examines the key benefits and challenges of implementing the ChatGPT in human resource management, providing a comprehensive overview of its effectiveness, integrity, and impact on decision-making. ChatGPT streamline HR processes by automating mundane tasks, reducing biases in hiring and performance appraisal, and supporting individual employee development programs. It also facilitates data-driven decision-making through predictive analytics and provides valuable insights into employee performance and engagement. However, successful adoption of an ChatGPT requires seamless integration with existing systems and ongoing learning and adaptation to address privacy and security concerns. Ethical issues, such as transparency and fairness, are crucial to building trust and ensuring the responsible use of AI. Based on real-world applications and first-time user experiences, this paper provides strategic recommendations for HR professionals and organizations to leverage ChatGPT effectively and create a more efficient, inclusive, and data-driven HR environment.